# OpsDesk Pro — Project Purpose

OpsDesk Pro is an IT operations portfolio project with a static browser edition and the original .NET Windows Forms edition.

## Web edition

- Collects a browser-safe operational snapshot.
- Records HTTPS connectivity checks and elapsed time.
- Manages incident tickets with status, owner, priority, category, and notes.
- Maintains searchable asset inventory records.
- Exports tickets, assets, and a complete operations report.
- Stores data locally, works offline, and can be installed as a PWA.

## Desktop edition

The original source in `desktop-source/` uses .NET 8 and Windows Forms for native audit data, ping diagnostics, JSON-backed tickets/assets, and report files.

## Main uses

1. Helpdesk and service-desk workflow practice.
2. Asset lifecycle tracking and accountability.
3. Incident prioritization and handoff documentation.
4. Technical portfolio evidence for responsive UI, persistence, export logic, validation, and deployable web architecture.