# OpsDesk Pro **Modern Windows IT operations desktop app built with C# + .NET 8 WinForms.** ![.NET](https://img.shields.io/badge/.NET-8-blue) ![Windows](https://img.shields.io/badge/Platform-Windows-0ea5e9) ![UI](https://img.shields.io/badge/UI-WinForms-1d4ed8) ![Storage](https://img.shields.io/badge/Data-JSON%20%2B%20CSV-334155)
--- ## Overview OpsDesk Pro is a practical desktop tool for IT Support, IT Generalist, and System Operations tasks on Windows. It helps you: - inspect the local machine state - run simple connectivity checks - log support tickets - store asset records - export operational reports --- ## Core Features - **Dashboard Audit** - machine name, user, domain, OS, runtime, CPU count - uptime based on local system tick count - system drive capacity and health note - detected IPv4 addresses - **Network Checks** - pings `localhost`, `1.1.1.1`, `8.8.8.8`, and `google.com` - shows reachable status, roundtrip time, and response notes - **Ticket Logging** - local helpdesk-style ticket entry - stores title, category, priority, owner, notes, and status - **Asset Inventory** - stores device name, asset tag, location, assignee, status, and notes - **Report Export** - saves one bundle to JSON - saves tickets and assets to CSV - generates a browser-friendly HTML report --- ## Why This Build Is Fixed This version corrects two issues from the previous package: - the project files now sit at the **root of the extracted folder**, so `dotnet restore` and `dotnet build` work from that directory - stray leading `\` characters were removed from source files, which could break parsing/building It also avoids running network pings during startup, so the app opens faster and with less chance of feeling stuck. --- ## Project Structure ```text OpsDeskPro.csproj Program.cs MainForm.cs run.ps1 README.md data/ ├── assets.json ├── tickets.json └── reports/ ``` --- ## How To Run ## Option 1 — PowerShell helper ```powershell Set-ExecutionPolicy -Scope Process Bypass .\run.ps1 ``` ## Option 2 — Standard .NET commands ```powershell dotnet restore dotnet build dotnet run --project .\OpsDeskPro.csproj ``` --- ## Output Meaning - **Status: Healthy** - the system drive has at least 10% free space - **Status: Warning** - the system drive could not be read, or free space is below 10% - **Network Reachable = True** - the target responded to ping within the timeout - **RoundtripMs = -1** - the target did not reply successfully - **Reports Folder** - contains exported JSON, CSV, and HTML snapshots for review or handoff --- ## Notes - This app is designed for **Windows**. - It uses **local files** and does not require an external database. - If your firewall blocks ICMP/ping, some network checks may show unreachable even when the internet works.